Mirador Maspalomas by Dunas – Full Hotel Guide

Set in the Sonnenland district of Maspalomas, Gran Canaria, Mirador Maspalomas by Dunas positions itself as a family‑friendly, all‑inclusive resort. The hotel, part of the Dunas chain, offers a waterpark, multiple pools, a kids’ club, and a free shuttle to Maspalomas beach. Guest ratings consistently hover near 4 out of 5 stars, with particular praise for staff, value, and the range of facilities aimed at children.

Built around a central tourist area surrounded by shops and services, the hotel has 437 rooms and operates an all‑inclusive board basis. While the property is not directly on the beach, a complimentary bus service runs several times a day to bridge that gap. The overall package appeals strongly to British and European holidaymakers seeking a relaxed, entertainment‑filled stay.

Below we break down everything from real guest feedback and room amenities to the all‑inclusive dining and the waterpark, using the most recent available information across booking platforms and official sources.

What Do Guests Say About Mirador Maspalomas by Dunas?

Review aggregators and travel sites show a largely positive reception, with an average rating of 4.0 on platforms such as TripAdvisor based on more than 1,200 reviews. Families dominate the guest mix, and the hotel’s family‑first approach is reflected in the comments.

Strengths repeatedly mentioned include staff friendliness, family‑friendly atmosphere, good food variety, value for money, and strong entertainment programming. On the other side, recurring complaints point to noise levels, dated or uncomfortable rooms in some cases, weak Wi‑Fi, and intermittent cleanliness concerns.

Where Is Mirador Maspalomas by Dunas Located and How to Get to the Airport?

The hotel sits in Sonnenland, a short distance from the main Maspalomas resort area. It is approximately 30 km from Gran Canaria Airport, a drive that typically takes around 25–30 minutes by car or taxi. Several sources note that the property is not directly on the beach, but a free shuttle bus covers the roughly 2 km journey to the dunes and coastline.

Maspalomas beach itself is reachable via the free shuttle, which according to review snippets runs several times a day – some sources say four times daily, while others report it as hourly during peak seasons. The hotel also benefits from being close to local shops and services within Sonnenland.

What Room Facilities and Amenities Does Mirador Maspalomas by Dunas Offer?

Rooms at Mirador Maspalomas by Dunas come in various categories, including standard doubles, family rooms, and options with direct pool access. Most guest rooms feature a balcony or terrace, air conditioning, and a safe. Wi‑Fi is available throughout, though some recent guests describe the connection as poor in certain areas.

Standard rooms

These are equipped with a double or twin beds, a bathroom with shower or bathtub, and a satellite TV. Many include a small seating area. Ground‑floor rooms opening onto the pool area are especially sought after by those with young children.

Family rooms

Larger configurations often have a separate sleeping area for children or extra beds. The hotel’s official website lists family‑friendly features such as cots on request and adjoining rooms in some cases.

Room quality in reviews

While many guests find the accommodations comfortable and clean, a portion of reviews describe some rooms as dated or in need of refurbishment. The 2022 renovation updated a number of guest rooms, but inconsistencies remain across the large property.

What Dining and Drinks Are Included in the All‑Inclusive Package?

The all‑inclusive board covers breakfast, lunch, dinner, and snacks, as well as ice cream and a selection of local, national, and international drinks. Bar service times differ between sources, so the exact hours should be confirmed at check‑in. There is no mention of specialty restaurants or themed dinners in the available research; the main buffet seems to be the primary dining venue.

Guests often comment positively on the variety of food, though some note that the menu can become repetitive over longer stays. The all‑inclusive drinks menu includes soft drinks, beer, wine, and selected cocktails, but premium international brands may carry an extra charge. As with many all‑inclusive resorts, specific offerings can change seasonally.

What Activities and Waterpark Are Available at the Hotel?

The hotel’s waterpark is a central draw for families. It includes a waterslide, a splash pool for children, and a separate children’s pool. The main outdoor pool area also features a hot tub or jacuzzi. In 2024 a new children’s water play area was added, according to the timeline of recent updates.

Pools and slides

Two outdoor pools are available, along with a dedicated children’s pool. The waterslide is a single flume, but it provides enough excitement for younger guests. The splash pool is shallow and safe for toddlers.

Kids’ club and entertainment

The free kids’ club operates daily, offering supervised activities, a playground, mini disco, and archery. Evening entertainment includes shows, karaoke, and live music. For adults, there is a gym, billiards, table tennis, and a beauty/spa area offering massages and manicure/pedicure services.

Recent Updates and Timeline

Although the hotel is not a breaking‑news subject, a few notable milestones have been recorded:

1. 2022: Last major renovation – guest rooms updated.
2. 2023: Received TripAdvisor Travelers’ Choice Award.
3. 2024: New children’s water play area added.

What Is Confirmed and What Remains Uncertain?

Given these variables, travellers are advised to verify current details directly with the hotel via email or phone before confirming a booking. Even recent online listings can lag behind real‑time updates.

How Does the Hotel Fit Into the Wider Maspalomas Context?

Mirador Maspalomas by Dunas is part of the Dunas hotel chain, known for family‑friendly all‑inclusive resorts in Gran Canaria. It competes with nearby Meliá Dunas Beach Resort and other 4‑star options. The hotel attracts British and European tourists looking for a relaxed beach holiday with entertainment. The waterpark sets it apart from more adult‑oriented hotels nearby.

Gran Canaria itself is a well‑established destination for UK holidaymakers, with direct flights from multiple airports. The official tourism board provides further context on the island’s attractions, but the hotel’s own location in Sonnenland places it within easy reach of both the beach and the resort’s commercial centre.

What Do Sources and Reviews Tell Us?

“Excellent family hotel – the waterpark kept our kids entertained for days.” TripAdvisor review, June 2024

“Food was good but not great – plenty of choice though.” TripAdvisor review, March 2024

“Very clean and friendly staff. Shuttle to beach was convenient.” TripAdvisor review, August 2024

Summary: What Should You Know Before Booking?

Mirador Maspalomas by Dunas offers solid value for families who prioritise a waterpark, kids’ club, and all‑inclusive dining within a short shuttle ride of the beach. The main trade‑offs are a location set back from the coast, inconsistent room quality, and occasionally weak Wi‑Fi. For a more detailed comparison of family hotels in the area, see our guide to the EasyJet Small Cabin Bag – Official Size Guide & Best Options and the Manchester Airport Fast Track – Complete Booking Guide before you travel. Always confirm the latest details with the hotel directly.

Frequently Asked Questions